Frequently Asked Questions

At Coast Electronics, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us on +44 1202 244309 or send us an e-mail at sales@coastelect.com.

Shipping Information

What Shipping Methods Are Available?

Most common is the (Ukmail…part of DHL) standard next day service. International shipping is also arranged via Ukmail, but note that email exchanges are often required to deal with local taxation/ import duty issues “your end”. You can also elect to arrange a pick-up using your own preferred shippers. Lastly (rarely) we sometimes expect a pick up “in person” by you for odd/heavy/bulky unusual items. Small shipments may use Royal Mail letter services. Some items are sent electronically via the Internet…i.e. documents/data sheets/product technical information/software  any/all of which may be either chargeable or free-issued.

How Long Will it Take To Get My Package?

Typically between one and two days…our shippers offer a “next day” service.

 

We're here to help

How Do I Track My Order?

How Do I Place an Order?

By using this web site.

Who Should I to Contact if I Have Any Queries?

Various staff are available by phone or email…see our ‘contact us’ page.

Technical queries are not answered except by prior (sometimes chargeable) arrangement.

Do I Need an Account to Place an Order?

No…but we’d like you to…it’s all a bit impersonal otherwise LOL.